Privacy Policy & Cookies

Publication date: September 2020

PRIVACY POLICY:

This policy describes the processing of your personal data by Baltei Studio SL, through the website https://balteistudio.com/ (the "Site").

References in this policy to the " Company" , "we" or " us" or " us" refer to Baltei Studio SL. This policy describes the processing of your personal data by Baltei Studio SL, with registered office at Paseo de la Habana 40, 1 Dcha, 28036, Madrid, and CIF number B88596556.

For the purposes of the General Data Protection Regulation 2016/679 (the " GDPR "), the Company is the controller of your personal data.

You must be over 18 years of age to register on this Site and for us to collect and store your personal data. If you are under 18 years of age, we may block and/or delete your account. Parents or guardians of minors may in any case contact us to block the account of the minor in their care.

What personal data do we process?

  1. Personal data that you provide to us : The Company will process the following data when you fill out a form on the website, or contact Us by phone, email, chat and/or WhatsApp:
    • Name and surname;
    • Email;
    • DNI/CIF;
    • Bank details;
    • Postal address;
    • Phone.
  1. Personal data we collect:
  • With respect to each time you enter the Site, the Company will automatically collect and process the following personal data:
  • Technical information, including the Internet Protocol address (IP address) used to connect your computer to the Internet, your login details, browser type and version, operating system and platform;
  • Information about your visit to the Site, including the full Uniform Resource Locators (URLs), services you viewed or searched for; page response times; download errors; length of visit, information regarding your interaction with the Site (such as clicks, and/or mouse-overs), and methods used to browse away from the Site; and
  • Information obtained through the cookies used by the Company on the Site. For more information on cookies, please visit our Cookie Policy below.

For what purposes do we use your personal data?

The Company will process your personal data for the following purposes:

  • Contractual necessity: We will process your personal data because it is necessary to perform and fulfil the contract the Company has with you (for example, if you have created an account on the Site or if you purchase any of our products through the Site).
  • Legitimate interests: We will process your personal data when the Company needs to comply with its legitimate interests, and in particular:
    • To communicate with you and monitor the correct follow-up of your query and/or request for information, when you contact Us by phone, chat, WhatsApp or email;
    • To help maintain the surveillance, administration and protection of our services, content, and website;
    • To personalize our website, and to allow you to participate in interactive elements of our website.
  • Legal compliance: We will process your personal data to ensure the Company's compliance with applicable laws and the protection of our legitimate business interests.
  • Consent: We will process your personal data to send you commercial communications and/or newsletters in relation to our products. If you wish to stop receiving these communications, you can remove the consent of your personal data by writing us an email detailing your request to hello@balteistudio.com

In relation to promotional communications and/or newsletters sent by electronic means, we will inform you in each of them how to unsubscribe in a simple way and at no cost. We will respond to your request as soon as possible and, in any case, within the established legal period. However, even if you unsubscribe from receiving commercial communications, we will continue to send you messages for other purposes (such as, for example, messages regarding the status of any purchase made on the Site).

Who do we share your personal data with?

The Company will share your personal data with competent administrative and/or judicial authorities when required by law.

Notwithstanding the foregoing, the Company will not transfer your data to countries outside the European Union.

How long do we keep your data?

The Company will retain your personal data for the duration of your contractual relationship with the Company and, to the extent permitted by law, for as long as necessary after the conclusion of such relationship to meet future responsibilities.

 

Updates to our privacy policy 

This privacy policy may be updated periodically to reflect changes in our practices regarding personal information. We will post a prominent notice on the Site to notify you of any significant changes to our policy and will indicate at the top of the policy when it was last updated.

What rights do I have in relation to my personal data?

You have rights related to the personal information we hold about you. You may contact us in order to exercise:

  1. The right to access your personal data;
  2. The right to rectification of your personal data;
  3. The right to portability of your personal data;
  4. The right to delete your personal data;
  5. The right to restrict the processing of your personal data; or
  6. The right to object to the processing of personal data.

Furthermore, in those cases in which the Company has asked for your consent to process your personal data, you have the right to withdraw it by writing to Paseo de la Habana, 40, 28036, Madrid, and attaching a photocopy of your ID, passport, or similar document. The withdrawal of consent will not affect the rest of the data processing in any case.

In cases where the Company needs your personal data to fulfil its legal or contractual obligations, the provision of such personal data is mandatory. If this data is not provided, the Company will not be able to maintain its contractual relationship with you or fulfil its obligations. In all other cases, the provision of the personal data that has been requested is optional.

You may exercise the aforementioned rights before the Company, writing to Paseo de la Habana, 40 , 28036, Madrid, and accompanied by a photocopy of your ID, passport, or similar document.

Likewise, and in the event that we fail to comply with our legal obligations regarding data protection, you have the right to file a claim with the Spanish Data Protection Agency.

COOKIE POLICY:

That are cookies? What is their function?

We use cookies through our website ("Website") to distinguish you from other users, which helps us to provide you with a good experience when you use the Website and allows us to improve it. In order to use cookies through the Website we will ask for your consent.

Cookies are files that are downloaded to your device when you access certain web pages, including our Website, and that store information about your device (namely, its IP address) and other possible browsing data. Cookies allow, among other things, to store and retrieve information about the browsing habits of a user or their device, and can be used to recognize the user.

What type of cookies do we use? For what purpose?

On the one hand, we use cookies for which it is not necessary to obtain the consent of users as they are excluded from the scope of application of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce ("LSSI"). For example, technical cookies or those that are strictly necessary to allow navigation.

On the other hand, we use cookies that do require user consent (personalization, analysis, advertising and behavioral advertising). 

How can you disable them?

You may revoke your consent to the use of cookies by changing the settings on your device at any time. If you disable the use of cookies, we will understand that you are revoking your consent for us to use them.

Below we provide you with some information on how you can manage the use of cookies through the main browsers:

Safari:

With Safari open, tap Safari > Preferences > Privacy and select the option you prefer.

For more information, https://support.apple.com/kb/ph21411?locale=en_US

Internet Explorer:

Click the Internet Explorer icon in the taskbar < Tools < Internet Options < Privacy and customize the cookie settings according to your preferences.

For more information, http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-11

Google Chrome:

With Google Chrome open, click on the Chrome menu icon < Settings < Advanced settings < Content settings < Cookies and configure it according to your preferences

For more information, https://support.google.com/chrome/answer/95647?hl=en

Firefox :

With Firefox open, tap the Menu button < Options < Privacy & Security < History and customize the cookie settings to your liking. For more information, http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Opera:

With Opera open, tap Settings < Options < Advanced < Cookies and customize the cookie settings according to your preferences. For more information, http://help.opera.com/Windows/12.00/es-ES/cookies.html

 

If you have any questions about our use of cookies or about the configuration or revocation of consent or if you are unable to withdraw your consent or disable the use of cookies on your device or browser, you can contact us by sending us an email to hello@balteistudio.com